Privacy Policy
Last updated: March 20, 2026
1. Who We Are
EventerPort is a community-driven platform that helps people discover, attend, and organize social events like conventions, concerts, and festivals. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. We are committed to being transparent about our data practices and complying with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect only the information needed to provide and improve our services.
Information you provide
- Account information — When you sign in through a social provider (such as Discord, Twitter/X, Facebook, or Bluesky), we receive basic profile details like your display name, username, and profile picture. We never receive or store your password.
- Email address — If you choose to provide your email address (during onboarding or through your profile), we store it in encrypted form so we can send you important account notifications. We do not collect your email from sign-in providers.
- Content you contribute — Any information you voluntarily submit through the platform, such as event details, meetup descriptions, ticket listings, reviews, messages, and profile information.
- Communications — Messages or information you send us directly, such as support requests.
Information collected automatically
- Usage data — We collect information about how you interact with our platform, such as pages visited and features used, to help us improve the service.
- Device and connection information — Your IP address and basic device information may be recorded in server logs for security and abuse prevention purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process event registrations and ticket transactions
- Send you service-related communications (such as confirmations and security alerts)
- Protect against fraud, abuse, and security threats
- Comply with legal obligations
- Personalize your experience and provide relevant event recommendations
We do not sell your personal information to third parties.
4. How We Share Your Information
We may share your information in the following circumstances:
- With event organizers — When you RSVP or register for an event, the organizer may see your display name and attendance status.
- With service providers — We work with trusted third-party services that help us operate our platform (such as hosting, email delivery, payment processing, and file storage). These providers only access your data as needed to perform their services and are obligated to protect it.
- For legal reasons — We may disclose information if required by law, legal process, or to protect the rights, safety, or property of EventerPort, our users, or the public.
- Business transfers — If EventerPort is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. How We Protect Your Information
We take the security of your data seriously. We use industry-standard encryption and security measures to protect your personal information both in transit and at rest. Access to personal data is restricted to authorized personnel who need it to operate our services. While no system is completely secure, we continuously work to protect your information from unauthorized access, alteration, or destruction.
6. Cookies
We use only strictly necessary cookies to keep our platform running. We do not use any advertising, analytics, or tracking cookies.
The cookies we use serve essential functions like maintaining your login session and supporting secure administrative actions. They are temporary and expire automatically.
7. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information:
- Access — Request a copy of the personal data we hold about you.
- Correction — Ask us to correct any inaccurate information.
- Deletion — Request that we delete your account and associated personal data.
- Data portability — Request your data in a structured, machine-readable format.
- Withdraw consent — You may withdraw consent at any time by deleting your account or contacting us.
To exercise any of these rights, please contact us using the details in the Contact section below.
8. Data Retention
- Account data is retained for as long as your account is active. If you delete your account, we will erase your personal data within 30 days, except where retention is required by law.
- Server logs containing IP addresses are automatically purged after 90 days.
- Session cookies expire according to their stated durations.
9. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10. International Data Transfers
EventerPort is hosted in North America. If you access our services from outside this region, your information may be transferred to and processed in countries that may have different data protection laws than your own. We take appropriate safeguards to ensure your data remains protected in accordance with this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through the platform. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at privacy@eventerapp.com.